Date last updated: 06/04/20
This policy does not cover the privacy practices of third parties, such as the practices of third-party social networking services, or our partners and/or advertisers. In addition, our service may contain links to the websites or services of third parties. Such third-party services and websites operate independently of our Bendable Platform and each has its own privacy and security practices. We encourage you to review their policies before submitting any information to them.
Consent to Collection and Processing in the United States
Our technology infrastructure is based in the United States. Accordingly, by using the Bendable Platform, you consent to having your information, including PII, transferred to and processed in the United States.
Information You Provide to Us
When you create a Registered User account we require that you provide your name and email address. You may also choose to provide us with optional profile information, such as your zip code, St. Joseph County Public Library card number and your mobile phone number. You are not required to provide us with this optional information to use the Bendable Platform. In order to access pre-paid seats for some premium content, however, you must provide your St. Joseph County Public Library card number. When you request assistance through or regarding the Bendable Platform, you may also provide us with additional information. For example, if you email us requesting a callback, you will provide us with your telephone number. From time to time, we may contact you regarding a voluntary survey, to help us better tailor the Bendable Platform to the needs of our users. Such surveys may ask for additional PII or other information from you.
Other Information We Collect
Log Files and Analytics. Similar to many websites and internet services, we gather certain information automatically and store it in web server log files. This information includes your web request, Internet Protocol (“IP”) address information, unique device identifier (e.g., UDID, MAC Address, etc.), browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, web beacons, page activity, and other such information. We may analyze such data using our own analytics, Google Analytics, or other similar third-party services. To learn more about how Google Analytics collects and uses your data when you use this site, and how you can control the information sent to Google Analytics, please review https://google.com/policies/privacy/partners. We use these log files and analytics to improve and administer the Bendable Platform, to analyze trends, and to gather information about our user base.
Cookies. When you visit our website or use any part of our Bendable Platform, one or more cookies may be sent to your computer. A cookie is a small text file containing a string of alphanumeric characters used to uniquely identify your browser, to help you log in faster, and to enhance your navigation through a website. A cookie may also convey information to the Drucker Institute about how you use our Bendable Platform (e.g., the pages you view, the links you click and other actions you take, etc.), and allow the Drucker Institute to track your usage of our Bendable Platform over time. We use both session cookies and persistent cookies. A session cookie is temporary and disappears after you close your browser. A persistent cookie remains on your hard drive after you close your browser, to facilitate subsequent visits to our service. Both session cookies and persistent cookies can be removed in the security or privacy settings of your web browser. You can set your web browser to refuse all cookies or to indicate when a cookie is being sent, however, some features of our Bendable Platform may not function properly if cookies are disabled.
Do Not Track (DNT). Because there is disagreement within the privacy industry about how to interpret the DNT setting, the Bendable Platform does not currently respond to DNT settings in web browsers.
Information Concerning Children
Removing or Correcting Your Information
Via the Bendable Platform. As a Registered User of our Bendable Platform, you can log in with your email address and password to view and change your personal information at the URL https://bendable.com/my_stuff/profile/edit.
Contact Us. You may contact the Drucker Institute at any time, by emailing the support desk at support@bendable,com, to request that your PII be removed from the Bendable Platform, or to request that your Registered User account be permanently deleted. For fastest processing, please include the phrase “PII Request” in the subject line and in the body of your message.
How we Use Information
To Provide You With the Bendable Platform. We use your information for the purpose of providing you with the Bendable Platform.
In Our Communications With You. We use email and/or prominent notifications on our website as a primary means of informing our users of important Bendable Platform and promotional announcements.
Bendable Platform-Related Announcements. When you register to become a Registered User of the Bendable Platform, we use the email address provided during account creation (or any other email address you may specify within your Registered User account) to deliver important Bendable Platform-related announcements to you. Examples of Bendable Platform-related announcements include email verification during registration, requests for password reset, important security or server maintenance updates, upgrades, and new releases or policy changes. These Bendable Platform-related announcements are considered a fundamental part of the Bendable Platform; Registered Users cannot opt out of these email announcements.
Promotional Announcements. In order to improve the experience for our Registered Users, we may send updates from time to time. These communications are enhancements to our Bendable Platform and are entirely optional. We make it easy for you to unsubscribe from these communications via a link in the footer of each such email you receive. If you are a Registered User of the Bendable Platform, you can also see and modify your email preferences at https://bendable.com/my_stuff/profile/edit.
On Our Website. We may use the information we collect to calculate and publish anonymous, non-personal, aggregate statistics that we believe our user base is interested in viewing. We publish this data in aggregate form only, and do not publish any PII in connection with this use.
For Internal Reporting and Analysis. As noted above, we use information gathered from log files, cookies, and the like to improve the Bendable Platform, analyze trends, administer the site, track the movements of users around the site, and gather aggregate information about our customers as a whole.
Disclosure of Information to Others
Our Commitment to Your Privacy. We are committed to handling responsibly the information and data we collect. We share your information, including your PII, for the purpose of providing you with the Bendable Platform, and only as described in this policy or with your express consent.
Sharing, Renting, and Selling Information We Collect. Except as provided herein, we will neither rent nor sell your PII to any other third party not under our common ownership or common corporate control. We may share aggregate information about our user base with partners, and we may publish these aggregate usage statistics on our website for the interest of our users.
Services to Which We Provide Links via Bendable. We allow you to access or link to other web services through our Bendable Platform. For example, we allow you to follow a link on Bendable to a pre-paid seat in a course at Study.com or Penn Foster. In such cases, those services may choose to collect your personal information as they deem appropriate. As noted above, we are neither responsible for nor in control of how third parties collect, use, or disclose information obtained through these linked services. We encourage you to be aware when using these third-party services and to review their policies before submitting any personal information to them.
Third-Party Service Providers. We use other companies, agents, and/or contractors to perform services on our behalf or to assist us with providing the Bendable Platform to you. For example, we may engage such service providers to provide marketing, communications, provide website hosting infrastructure and IT services, personalize and optimize the Bendable Platform, provide customer service, and/or analyze and enhance data. In the course of providing such services to us, these other companies may have access to your information. We do not authorize these companies to use or disclose your PII, except in connection with providing the services we request from them.
Student Data and FERPA Compliance
Student Data. Any student information collected by the Drucker Institute is provided by educators on behalf of students or by students themselves.
Regarding Children and Minors. We do not knowingly collect Personal Information from Users under the age of 13 (“Child” or “Children”). If the Drucker Institute learns that a Child’s Personal Information has been collected, we will delete the account. If parents or guardians believe that we have unintentionally collected their Child’s Personal Information, they should contact us to request the deletion of the information at firstname.lastname@example.org.
Concerns. If you have a privacy concern with regard to students, please contact the Drucker Institute support team via this email address: email@example.com. For fastest processing, please include the phrase “Student Concern” in the subject line and in the body of your message.
The accounts of Registered Users are password protected. Please do not share your password with anyone, and remember to change your password from time to time, to help keep your account secure. Also, remember to sign off your account and close your browser window when you have finished your visit to the Bendable Platform. This is to help ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a school computer lab, a library, or a cafe with an internet connection.
Unfortunately, no data transmission over the internet and no data storage can be 100% secure. Consequently, while we will use reasonable efforts to safeguard your information against unauthorized access and disclosure, we do not warrant or guarantee the security of any information you transmit. Both we and our partners maintain standard physical and electronic procedural safeguards that limit access to your PII and other data to employees (or people working on our behalf and pursuant to confidentiality obligations) who, through the course of standard business activities or provision of the Bendable Platform, need to access your PII or other data.
Your Personal Choices
Accessing and Editing Your Personal Information. As noted above, Registered Users may view, edit, and/or delete certain information they have submitted to the Bendable Platform; that information is available for editing via the link https://bendable.com/my_stuff/profile/edit.
Receiving Communications. If you subscribe to an optional promotional communication through the Bendable Platform, you will be able to unsubscribe via a link in the footer of each such email you receive, or via https://bendable.com/my_stuff/profile/edit.
Editing or Deleting Your Account. You may contact the Drucker Institute at any time, by emailing the support desk at firstname.lastname@example.org, to request that your PII be removed from the Bendable Platform, or to request that your Registered User account be permanently deleted; for fastest processing, please include the phrase “PII Request” in the subject line and in the body of your message.
The Drucker Institute
1021 North Dartmouth Ave.
Claremont, CA 91711
Tel: (909) 607-9212